chit at work
An AI note taker for home care schedulers
Who carries it: Scheduler / coordinator
Family trust is built on remembered details. chit is an AI note taker for home health coordinators: hold the button through family calls, caregiver check-ins, and scheduling changes, and that evening's digest lists the visit changes, the commitments you made to families, and the escalations that can't wait.
When a scheduler presses it
- Family calls
- caregiver check-ins
- scheduling changes
“Home-care coordinator; track visit changes and family requests.”
A context like this — typed once into the app — is how chit stops being a generic recorder and starts being yours.
Schedule changes, family commitments, escalations.
Family calls and schedule changes captured per client, in the agency's own VPC.
Agency deployments keep data resident in your own VPC, and chit records only while the button is held; we make no HIPAA certification claim.
The schedule changes eleven times before noon
Coordination is a phone job: a caregiver calls out, a family asks to move Thursday, a client's condition changes and the visit length has to change with it. Every one of those is a spoken commitment made in a two-minute call, and the schedule that results is a reconstruction of eleven of them. Say each as the call ends — client, caregiver, what changed, what you promised the family. The evening digest is the schedule changes, the family commitments and the escalations, in one place. The family calls are the ones worth capturing carefully: satisfaction in home care is built almost entirely out of whether the thing somebody promised on the phone actually happened. Agency deployments keep the data resident in your own VPC.
See the app work
Good questions
Can it keep track of what I promised each family?
Yes. The daily digest lists decisions, actions, and promises from everything you captured, and ask-anything search finds what you told a specific family weeks later.
How do I log a schedule change while I'm juggling calls?
Hold the button and say it — which caregiver, which client, which visit. It lands in that evening's digest as a schedule change instead of a sticky note.
We handle PHI-adjacent information. Can we still use chit?
chit records only while the button is held, so nothing is captured without a deliberate act. Agency deployments keep data resident in your own VPC — ask us about compliance deployments at hichit.com/enterprise.
Will it keep up with a day of back-to-back calls?
The membership includes unlimited transcripts, and the battery runs about a month of typical use — a heavy scheduling day doesn't come close to its limits.
Does it connect to our calendar?
Yes. chit connects to calendar and mail, so a visit's next steps become events and drafted messages. You choose which accounts to connect and can disconnect any at any time.
Recording laws differ by state, and several require every party's consent. chit only captures while the button is held — know your state's rule before recording another person.
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