chit at work
An AI note taker for product managers
Who carries it: PM / researcher
The request that should shape next quarter is sitting in an interview nobody re-listened to. An AI note taker for product managers captures user interviews, standups, and stakeholder reviews as they happen — and by evening the decisions are logged, the follow-ups queued, and the pain points tagged by theme.
Your roadmap is buried in 40 user interviews nobody re-listened to.
When a pm presses it
- User interviews
- standups
- stakeholder reviews
“B2B SaaS product manager; tag user pain points and feature requests by theme.”
A context like this — typed once into the app — is how chit stops being a generic recorder and starts being yours.
Decisions logged, follow-ups queued, insights tagged.
Interview coverage captured across the research programme, in the company's own VPC.
Customer research data in company VPC.
Twenty interviews, one decision log
Product decisions are made in rooms and then defended for months by people who were not in them. The standup where scope was cut, the stakeholder review where a priority flipped, the user who described the workaround they built — all spoken, all reconstructed later from memory and a Slack thread. Capture the interviews and the reviews: the decision, who owns it, what the user actually said as opposed to what it was summarised into. The evening digest is decisions logged and follow-ups queued. Search across a research programme answers the question that usually requires re-watching everything: how many people mentioned this pain, and in what words. Company deployments keep the research resident in your own VPC.
See the app work
Good questions
Can I record an in-person user interview without a bot joining?
Yes. chit is a card-sized recorder you hold to capture — no meeting bot, no calendar invite, no laptop between you and the user. It works offline and syncs later, so a conversation at a customer's office still gets captured.
How do I find one feature request across forty interviews?
Ask-anything search runs across everything you've captured — "who asked for SSO," "what did admins say about onboarding" — and returns the moment with its timestamp.
Does it keep a decision log from standups and reviews?
Each evening the $9/month membership delivers a digest of decisions, actions, and promises from the day's conversations, so the decision log fills itself — and search answers what was decided, in plain language, across all of it.
Where does customer research data live?
Team deployments run as branded device fleets with audio and transcripts resident in your company's own VPC. See hichit.com/enterprise, and ask us about compliance deployments.
Is it recording the whole room during a session?
No — chit records only while the button is held. There is no wake word and no always-on mic, which makes consent a simple sentence at the top of an interview.
Recording laws differ by state, and several require every party's consent. chit only captures while the button is held — know your state's rule before recording another person.
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