chit at work
An AI note taker for property managers
Who carries it: Portfolio PM
A portfolio of 180 doors runs on phone calls — owner commitments, tenant complaints, vendor promises — and the PM who forgets one pays for it. An AI note taker for property managers captures each conversation's substance the moment it ends, and files owner promises, tenant issues, and vendor chases as that evening's next steps.
Every owner churn started as a call your PM handled from the car.
When a portfolio pm presses it
- Owner calls
- tenant disputes
- vendor coordination
- inspections
“Portfolio PM with 180 doors; track owner commitments and tenant complaints.”
A context like this — typed once into the app — is how chit stops being a generic recorder and starts being yours.
Owner promises, tenant issues, vendor chases.
Owner commitments and tenant conversations archived per door, in the firm's own VPC.
Dispute conversations archived in the firm's own VPC.
A hundred and eighty doors and two hundred promises
Portfolio managers do not lose owners over maintenance costs; they lose them over things that were promised on a phone call and then not done. The owner who was told the roof bid would come Tuesday, the tenant who reported the leak twice, the vendor who committed to Friday. All spoken, all scattered across a week of interruptions. Say each one as the call ends — door, who, what you committed to. That evening the digest is a list of owner promises, tenant issues and vendor chases rather than a feeling that you are behind. And when a dispute escalates, what was actually said on that call is retrievable rather than reconstructed, which is a different conversation to have with an owner who is threatening to move the portfolio.
See the app work
Good questions
How do I keep owner promises from slipping?
Hold the button after the call and say what you committed to. The daily digest collects every promise, decision, and action across the day, so "I'll have numbers to you Friday" becomes a queued next step instead of a memory.
Can I document a tenant conversation properly?
Yes — a spoken recap right after the conversation gives you a timestamped, consistent record of what was said and agreed, in your own words. That is the documentation a dispute review actually asks for.
Can I find what a vendor quoted last month?
Yes. Ask-anything search runs across everything captured, so the plumber's quote or the roofer's timeline from a call weeks ago is findable when the invoice arrives.
Does it work during on-site inspections?
Yes — hold the button and narrate unit by unit. It records offline and syncs later, and the battery runs about a month of typical use, so it covers a full day of walkthroughs without thought.
We handle sensitive tenant and owner records — where does data live?
For management companies, chit deploys as a branded device fleet with data resident in your own VPC — dispute conversations archived inside your own environment. See hichit.com/enterprise, and ask us about compliance deployments.
Does it replace the notes in AppFolio, Buildium or Yardi?
No — it is what happens before them. Your system of record stays your system of record; chit is the part where the owner call and the tenant dispute get captured at all, instead of being reconstructed on Friday.
Recording laws differ by state, and several require every party's consent. chit only captures while the button is held — know your state's rule before recording another person.
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