chit in the field
A voice notes app for heavy equipment mechanics
Who carries it: Field mechanic / yard manager
Unbilled damage is a conversation your yard already had. chit is a $129 card you hold to record — a voice notes app for heavy equipment mechanics that captures unit hours, faults, and return-condition notes as you work the line. By evening, units serviced, damage to bill, and parts to order are queued.
When a field mechanic presses it
- Machine inspection narration
- damage on return
- customer conversations
“Rental field mechanic; capture unit hours, faults, and return damage.”
A context like this — typed once into the app — is how chit stops being a generic recorder and starts being yours.
Units serviced, damage billed, parts queued.
Return condition narrated at the yard, on record when damage is billed.
Return-condition audio supports damage billing; VPC.
Return condition, billed or eaten
Rental damage is billed from what the yard recorded on return, and the yard records it under pressure with a customer standing there. Narrate the walkaround: the hours on the meter, the fault, the damage and where it is. Same on a field service call. The record is made at the machine with the timestamp attached, which changes the damage conversation from two recollections to one account made at the time. The evening digest hands back the units serviced, what to bill and what parts to queue, which is the part the yard manager usually reconstructs on Friday. Yard managers also use it for the utilisation conversation with the customer — how long they actually need it, what else is coming up on that site — which is where the next rental usually comes from and which nobody logs.
See the app work
Good questions
Can I use it with greasy gloves on?
Yes. Recording is one physical button you hold — no touchscreen to smear, no wake word to shout over a diesel.
How does return damage actually get billed instead of forgotten?
Narrate the machine's condition as it comes off the trailer. That evening's digest lists the damage you called out as next steps, and the record backs up the bill when the customer pushes back.
Does it work in the yard or at a job site with no signal?
Yes. chit records offline and syncs later, and the battery runs about a month of typical use.
Can I look up the last service notes on a unit?
Yes — say the unit number when you record and ask-anything search will pull up every note you've made on that machine, hours and faults included.
We run a rental fleet across several branches — how does deployment work?
chit deploys for companies as a branded device fleet with data resident in your own VPC, so return-condition records stay yours. See hichit.com/enterprise.
Recording laws differ by state, and several require every party's consent. chit only captures while the button is held — know your state's rule before recording another person.
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