chit at work
An AI note taker for insurance agents
Who carries it: P&C agent / producer
Every coverage conversation leaves something behind — a quote you promised, a gap you flagged, a limit the client declined. An AI note taker for insurance agents captures those moments as you talk, and that evening hands back quotes to send, coverage gaps worth a follow-up, and renewals queued.
'You never offered me flood coverage' - yes you did, and it's on file.
When a p&c agent presses it
- Coverage-needs conversations
- quote explanations
- renewal reviews
“Independent P&C producer; capture coverage limits discussed and declinations.”
A context like this — typed once into the app — is how chit stops being a generic recorder and starts being yours.
Quotes promised, coverage gaps flagged, renewals queued.
Coverage conversations and declinations on record across the agency's producers.
Declined-coverage conversations on record, in the agency's own VPC.
The coverage they declined
The E&O exposure in a P&C agency is almost never the coverage that was sold. It is the coverage that was offered and turned down, in a conversation nobody wrote up. You recommended the umbrella; they said not this year. Twelve months later there is a claim and a very different recollection of that exchange. Say it as the call ends: the limits discussed, what they took, what they declined and the words they used. The evening digest has the quotes to send, the coverage gaps flagged and the renewals queued. The record is not a compliance product and it is not legal protection — it is simply an account of the conversation, made at the time, which is more than most agencies have.
See the app work
Good questions
How do I prove a client declined coverage?
Say it while it's fresh — "offered flood coverage, client declined at the quoted premium" — and it becomes a timestamped, searchable transcript. When "you never offered me that" surfaces years later, the conversation is on file.
Does it work for renewal reviews, not just new business?
Yes. Narrate the review the same way; the daily digest turns changes discussed and promises made into queued next steps, and calendar connections keep renewal dates in front of you.
Can it update my agency management system or CRM?
Not today — there is no CRM connection. The $9/month membership connects your calendar and mail, so follow-ups arrive drafted and next steps land on the calendar, and search covers everything captured.
Is it always listening during client meetings?
No. chit records only while the button is physically held — no wake word, no always-on mic. What you capture is deliberate.
Can our whole agency use it, with recordings kept in-house?
Yes — agencies deploy chit as a branded device fleet with recordings resident in the agency's own VPC. See hichit.com/enterprise, and ask us about compliance deployments.
Recording laws differ by state, and several require every party's consent. chit only captures while the button is held — know your state's rule before recording another person.
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