chit in the field
An AI note taker for moving companies and estimators
Who carries it: Crew lead / estimator
The in-home survey is spoken: room by room, item by item, access issues, pre-existing damage. An AI note taker for moving companies captures the walkthrough as you narrate it and turns it into an inventory and estimate draft — with condition notes on the record before a claim conversation ever starts. Claims season is decided during the walkthrough, not the move.
When a crew lead presses it
- In-home survey narration
- furniture condition notes
- claim conversations
“Moving estimator; capture inventory, access issues, and pre-existing damage.”
A context like this — typed once into the app — is how chit stops being a generic recorder and starts being yours.
Survey becomes inventory + estimate draft; claims documented.
Pre-existing damage narrated at the door, on record when a claim arrives.
Pre-existing-damage audio cuts claims; VPC storage.
The scratch that was already there
Every claim in moving is about a piece of furniture and whether the damage predates the crew. The survey is where that gets settled or lost. Narrate the walkthrough — the room, the piece, the existing scratch on the credenza, the tight stair, the elevator that has to be reserved. The inventory and the estimate start writing themselves from what you said, and the pre-existing damage is on the record before a single box moves. It is a five-minute habit that changes the shape of a claim conversation, because the note was made in the customer's own house with the customer standing there. Crew leads use it on move day as well, for the access problems that cost hours and never make it onto a form: the elevator that had to be reserved, the driveway that would not take the truck, the stair turn that needed a hoist.
See the app work
Good questions
Can I build an inventory by voice during the survey?
Yes — narrate room by room while you walk and the survey becomes an inventory and estimate draft, with access issues and condition notes included.
How does it help with damage claims?
Pre-existing damage you narrate at the walkthrough is on the record before the move starts — which is where claims season is actually decided.
Is it recording the whole house visit?
No. chit records only while the button is held — there's no wake word and no always-on mic. You choose what goes on the record.
Do crews need signal inside the house?
No. chit records offline and syncs later, and the battery runs about a month of typical use.
We run multiple crews — where does the data live?
For moving companies, chit deploys as a branded device fleet with data resident in your own VPC. See hichit.com/enterprise, and ask us about compliance deployments.
Recording laws differ by state, and several require every party's consent. chit only captures while the button is held — know your state's rule before recording another person.
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