chit in the field
How to document detention time at a shipper
Who carries it: Owner-operator / company driver
Detention pay dies without a timestamp. chit is a voice recorder for truck drivers the size of a CDL: hold the button at the dock — arrived at 0900, door 14, still empty at 1300 — and it becomes a timestamped record. Loads get recapped, disputes get documented, and lumper fees and receipts go in by voice for IFTA and expenses.
Your drivers already narrate it - capture it.
When an owner-operator presses it
- Check calls
- detention documentation at shipper/receiver
- lumper fees
- breakdowns
- DOT stops
“OTR owner-operator; log detention times, lumper fees, and who I talked to at the dock.”
A context like this — typed once into the app — is how chit stops being a generic recorder and starts being yours.
Loads recapped, disputes documented, receipts-by-voice for IFTA and expenses.
Detention and breakdown records from every driver, held in the fleet's own VPC with driver privacy respected.
Timestamped detention audio is the evidence an accessorial invoice needs; data in the fleet's VPC with driver privacy respected.
The clock nobody is writing down
Detention pay is the most reliably lost money in trucking, and it is lost the same way every time: you know you sat four hours, but the only record is your own account against the shipper's. Speak the timestamps as they happen — rolled up to the gate, given a door, backed in, released — and each one lands in a transcript with the time attached. Same for the lumper fee, the name of whoever waved you off, the breakdown, the DOT stop. None of it needs a phone in your hand or a signal at the dock; chit works offline and syncs when you are back in range. The evening digest hands you the day's loads, and the accessorial invoice has something behind it besides your word.
See the app work
Good questions
Can I record hands-free while driving?
No — chit records only while the button is held, and it never listens on its own. Drivers talk their check calls and arrival notes in the moments they are stopped: at the dock, during a DOT stop, in the sleeper.
How do I document detention at a shipper or receiver?
Narrate it as it happens — arrival, door, who you talked to, when you finally got loaded. Timestamped detention audio is what gets accessorials paid, and the transcript is ready when the invoice goes out.
Does it work at docks and truck stops with no signal?
Yes. chit captures offline and syncs later, and the battery runs about a month of typical use.
Can it help with IFTA and expense records?
Speak receipts and fees as they happen — fuel, lumpers, repairs — and the daily digest hands them back organized, so the numbers are there when you file. chit connects to calendar and mail; it does not connect to accounting software today.
What about fleet deployments and driver privacy?
Fleets get branded devices with data resident in the fleet's own VPC, with driver privacy respected — the device only records while a driver holds the button. See hichit.com/enterprise.
Recording laws differ by state, and several require every party's consent. chit only captures while the button is held — know your state's rule before recording another person.
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